At juna365, your privacy is not an afterthought — it's a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player in the Philippines.
Six core principles that guide how juna365 handles your personal information
All data transmitted between your device and juna365 is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is always secured in transit.
juna365 only collects the personal data that is strictly necessary to provide our services, comply with Philippine regulations, and keep your account secure. We do not collect data for its own sake.
juna365 does not sell, rent, or trade your personal information to third-party marketers or advertisers. Your data is used solely to operate and improve the juna365 platform.
You have the right to access, correct, and request deletion of your personal data held by juna365 at any time, subject to applicable legal retention requirements under Philippine law.
juna365 complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. We are committed to lawful, fair, and transparent data processing.
You can opt out of marketing communications from juna365 at any time. Simply contact our support team or use the unsubscribe option in any promotional email you receive from us.
Summary: juna365 collects personal data to operate your account, process transactions, comply with Philippine law, and improve our services. We do not sell your data. You have rights over your data under the Philippine Data Privacy Act of 2012. For questions, contact our Data Protection Officer at [email protected].
1.1 This Privacy Policy ("Policy") describes how juna365 ("juna365," "we," "us," "our") collects, uses, stores, shares, and protects the personal information of users ("you," "your," "Player") who access or use the juna365 online gaming platform at juna365.org and any related mobile applications or services (collectively, the "Platform").
1.2 juna365 is committed to protecting the privacy and security of your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all other applicable data protection laws and regulations in the Philippines.
1.3 By registering for an account on juna365 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
1.4 This Policy should be read together with juna365's Terms & Conditions and Responsible Gaming Policy, which are available on the Platform.
1.5 If you do not agree with the terms of this Privacy Policy, please do not use the juna365 Platform or provide us with your personal information.
2.1 juna365 collects the following categories of personal data from players:
3.1 Directly from you — when you register an account, complete KYC verification, make deposits or withdrawals, contact customer support, or participate in promotions.
3.2 Automatically — through cookies, web beacons, and similar tracking technologies when you access and use the Platform. See Section 7 (Cookies & Tracking) for more details.
3.3 From third parties — including identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and regulatory authorities where required by law.
3.4 From public sources — including publicly available government databases and sanctions lists, as required for anti-money laundering (AML) compliance under the Philippine Anti-Money Laundering Act (AMLA).
4.1 juna365 uses your personal data for the following purposes:
juna365 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.
5.1 Under the Philippine Data Privacy Act of 2012, juna365 processes your personal data on the following legal bases:
6.1 juna365 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
6.2 We may share your personal data with the following categories of recipients:
6.3 All third parties with whom juna365 shares personal data are required to handle such data in accordance with applicable Philippine data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
7.1 juna365 uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate and improve the Platform. Cookies are small text files stored on your device when you visit the juna365 website.
7.2 You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the juna365 Platform.
8.1 juna365 retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations.
8.2 Specifically, transaction records and KYC documentation are retained for a minimum of five (5) years following the closure of your account, as required under the Philippine AMLA and its implementing regulations.
8.3 Gaming activity logs and responsible gaming records are retained for a minimum of three (3) years following account closure.
8.4 Marketing communication records are retained until you withdraw your consent or for a maximum of two (2) years from your last interaction with juna365, whichever is earlier.
8.5 After the applicable retention period has expired, juna365 will securely delete or anonymize your personal data in accordance with its data disposal procedures.
9.1 juna365 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, juna365 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
While juna365 takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for keeping your juna365 Login credentials confidential and for not sharing them with anyone.
10.1 As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by juna365:
10.2 To exercise any of these rights, please contact juna365's Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days. Complex requests may require additional time, and we will notify you if an extension is needed.
10.3 juna365 may need to verify your identity before processing certain data rights requests to ensure the security of your personal information.
11.1 The juna365 Platform is strictly intended for adults aged 21 years and older. juna365 does not knowingly collect personal data from individuals under the age of 21.
11.2 If juna365 discovers or has reason to believe that a registered user is under 21 years of age, the account will be suspended immediately, all personal data associated with the account will be deleted, and any deposits will be returned to the payment source.
11.3 If you are a parent or guardian and believe that your child has provided personal data to juna365, please contact us immediately at [email protected] so that we can take appropriate action.
12.1 juna365 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will post the updated Policy on this page with a revised "Last Updated" date and, where appropriate, notify you by email or through a prominent notice on the Platform.
12.2 Your continued use of the juna365 Platform after any changes to this Policy have been posted constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how juna365 protects your personal data.
12.3 If any change to this Policy materially affects how we process your personal data in a way that requires your consent, we will seek your explicit consent before the change takes effect.
13.1 juna365 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy.
13.2 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our DPO:
13.3 If you are not satisfied with juna365's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
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